The best place for industrial upholstered seating
The best place for industrial upholstered seating

Returns Policy

Industrial Seating - Customer Returns Policy & Cancellation Rights.
All chairs are guaranteed - 3 years in normal 8 hour use, 1 year for 24hr use (unless stated otherwise)

Within 7 days from receipt of goods - refund or exchange guaranteed within 30 days of cancellation. (applies only to a purchase of a single standard chair as illustrated in our store - if you are unsure and wish to order a larger quantity then please order one chair first)

Contact us within 7 days of receipt - Return the chair to us in re-saleable condition and original packaging at your cost - a re-stocking fee of £30.00 will also be charged at the customer expense.

Should your purchase arrive damaged let us know immediately. A replacement part or chair will be sent right away - please e-mail for a Returns address. No goods accepted without this authorisation.

We will handle your complaint fairly, confidentially, effectively and speedily - always acknowledging a complaint within 5 working days, notifying you of the timescale involved and keeping you informed of our progress. If you require any further information you may contact us by email , fax or phone - see our contact details. Our procedures are monitored regularly and updated and improved as required. This does not affect your statutory rights as a consumer.

Commitment to service

We have over 20 years experience in the industry.

We offer competitive prices. Contact us to discuss bulk orders.

A Bespoke service

We sell executive seating not normally seen in shops.

It's safe to shop with us. We'll never sell your information to anyone else.

Get in touch with us

Industrial Seating
1 Micklefield Mews, Micklefield Lane
Leeds, LS19 6AU

Phone: +44 (0)870 6094017
Fax: +44 (0)113 2556580

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